Skyelight docs
Skyelight is a feedback layer for the web. Your team pins threaded comments directly onto any page, anchored to the element each comment is about, and every pin stays in sync across the web dashboard, the Chrome extension, and the embeddable chip widget.
Instead of a screenshot pasted into chat with a vague “the button on the right,” a Skyelight pin sticks to that button. Anyone who opens the page later sees the comment sitting exactly where it belongs.
Skyelight is in free and open beta. It is completely free to use right now, and we never ask for a credit card. In the coming weeks we will introduce paid plans; when that happens, every user will be notified well ahead of any change. People who only leave feedback (clients, stakeholders, and other contributors) stay free forever, even after beta ends. See the Roadmap for what is coming.
What you can do with it
- Pin feedback anywhere. Drop a pin on any element, on any URL, and start a thread that lives at that spot.
- Keep the conversation in context. Each pin is a thread. Replies, mentions, reactions, and status changes all stay attached to the thing being discussed.
- Let triage start on its own. When a pin is created, a classifier reads it and tags it as Feedback, an Idea, or a Bug, so your backlog is sorted before anyone touches it.
- Work where your team already is. Review everything in the dashboard, leave pins from the Chrome extension on sites you do not own, or embed the chip on your own product for customers and teammates.
- Stay in the loop. Mentions, replies, resolutions, and assignments reach the right people in their inbox, by email, and optionally in Slack.
How the pieces fit
A workspace holds your team and its projects. A project groups the surfaces (the sites you collect feedback on). A pin is a single threaded comment anchored to a DOM element on one of those surfaces. The dashboard, the extension, and the chip are three ways into the same synced data, so a pin left in one shows up in the others in real time.