Cookie Policy

Last updated: October 14, 2026

This Cookie Policy explains how Skyelight, a product of PLASTR LTD doing business as Skyelight, uses cookies and similar technologies (such as browser local storage) across the Skyelight website, web app, browser extension, and review badge (together, the “Service”). Read it alongside our Privacy Policy, which explains how we handle personal data more generally.

1. What cookies and similar technologies are

Cookies are small text files stored on your device by your browser. “Similar technologies” include browser local storage and session storage, and the storage a browser extension keeps, which let a site or app save small amounts of data in your browser. We use “cookies” in this Policy to mean all of these.

2. How we use them

We use three kinds:

  • Strictly necessary cookies and storage keep you signed in, keep a reviewer or guest signed in to the review badge on a site, protect connections to tools like Slack and Linear, and remember choices you make in the interface. The Service cannot work without them, so they do not need consent.
  • Analytics cookies from PostHog, used on this website, the docs and the Skyelight web app, and only after you choose “Allow” on the analytics prompt.
  • Advertising measurement cookies from OpenAI’s ads pixel, used on this website and the docs, and when you create a Skyelight account, and only after you choose “Allow”. They tell us whether a visit or a new account came from one of our ads in ChatGPT. We don’t use them to show you ads elsewhere. Until you allow them, and if you choose “No thanks”, the pixel is not loaded.

Until you choose “Allow” on this website and the docs, and if you choose “No thanks”, we count visits without cookies. PostHog records the page, the site that sent you and any campaign tags in the link, and its servers tell visits apart with a one-way hash of your IP address and browser details mixed with a value that changes every day. Nothing that identifies you is stored in your browser, and the same visitor can’t be recognized from one day to the next. The only thing kept on your device is a flag that tells PostHog not to use cookies (see the table below). If your browser sends a Global Privacy Control or Do Not Track signal, we don’t count your visit at all unless you choose “Allow”.

Nothing from PostHog or OpenAI’s pixel runs on your customers’ pages: not in the review badge, the extension’s page scripts, or the embedded thread drawer.

3. The cookies and storage we use

Name / typePurposeSet byDuration
Sign-in cookies (for example __session and __client)Keep you signed in to the web app and extensionClerk, our identity provider, on Skyelight domainsSession to several days
Connection cookies (for example skyelight_slack_oauth_state, skyelight_slack_user_link_state, skyelight_linear_oauth_state, skyelight_github_state)Check that a Slack, Linear, or GitHub connection you started, including linking your own Slack account, is the one that comes backSkyelightMinutes, while you connect
Analytics (ph_* cookie and local storage)Page views on this website and the docs, and page views and masked session replay in the web app, to see how they are usedPostHog, only after you choose “Allow”Up to one year, or until you withdraw consent
Cookieless analytics flag (__ph_opt_in_out_* in local storage)Tells PostHog to count your visits without cookies because you haven’t chosen “Allow”. It holds only that setting, no identifierPostHog, on this website and the docsUntil you choose “Allow” or clear it
Ad measurement (__oppref, __obref and oaiq cookies and storage)Tell whether a visit or a new account came from one of our ads in ChatGPTOpenAI, only after you choose “Allow”Up to one year, or until you withdraw consent
Your cookie choice (skyelight-analytics-consent in local storage, and the skyelight_consent cookie)Remember your answer on the cookie prompt, so we don’t ask again and the web app knows it at sign-upSkyelightOne year, or until you change it
Review badge sign-in (skyelight_session_* in local storage)Keeps a reviewer, or a guest, signed in to the badge on a site they review. Visitors who are not reviewing get nothing storedSkyelight, on the reviewed site30 days, or until you sign out of the badge
Review badge preferences (local and session storage)Remember the badge’s position, whether pins are hidden, the thread drawer’s width, when you last looked at each page’s pins, a thread to open after signing in, and that a sign-in was already tried in this tabSkyelight, on the reviewed siteUntil cleared; the thread to open and the sign-in attempt last only for the browser tab
Comment drafts (sl-draft-* in the reviewed site’s local storage)Keep a comment you started but did not send, and its type, so it is still there when you reopen the comment box on that siteSkyelight, from the review badge or the browser extensionUntil you send it or clear it
Extension storageHolds a short-lived sign-in token in memory, your active organization, workspace, and project, display preferences, and, if you continue as a guest, your guest session. The small script the extension runs inside pages keeps a page’s recent errors in memory only and stores nothingSkyelight browser extensionThe token until the browser closes; a guest session until you leave guest mode or the team ends it; the rest until you remove the extension
Web app preferences (local and session storage)Remember interface choices in the web app, such as the sidebar and panel widths, which groups are open, how a list is sorted and filtered, which threads you have already seen, and where to return after settings or sign-inSkyelightUntil cleared; where to return after settings or sign-in lasts only for the browser tab

Some of these are set by our service providers for us. Clerk sets the sign-in cookies, PostHog sets the analytics cookies, and OpenAI sets the ad measurement cookies. See our Privacy Policy for the full list of providers we work with.

4. Managing cookies

You can change your choice at any time. On this website and the docs, use “Cookie settings” at the bottom of the page; in the web app, go to Account settings, then Profile. Choosing “No thanks” switches the page back to counting without cookies straight away and clears PostHog’s cookie.

You can also delete cookies and clear local storage through your browser settings, and most browsers let you block cookies. If you block the strictly necessary ones, you will not be able to sign in or use core parts of the Service. Adding ?skyelight=0 to the address of a site with the review badge signs that browser out of the badge there.

We ask for your consent before using analytics cookies. On this website and the docs we also honor Global Privacy Control and Do Not Track: with either turned on, we don’t count your visit unless you choose “Allow”. If we introduce any other non-essential cookies, we will update this Policy and ask for your consent first where required.

5. Changes to this Policy

We may update this Cookie Policy from time to time. When we make material changes, we will update the “Last updated” date above.

6. Contact us

Questions about this Cookie Policy? Contact us at support@skyelight.ai. Our postal address is PLASTR LTD, doing business as Skyelight, 3916 Clock Pointe Trail, Suite 103, Stow, OH 44224, United States.