A website feedback tool lets reviewers comment on the page itself, so feedback stops arriving as screenshots, long emails and “the third button from the left.” They all do that. Where they differ is what happens next: who can comment, what each comment records, and whether it ends up in a task board, an issue tracker or a coding agent.
We make Skyelight, so it's first on this list. Every other tool's details come from its own pricing and feature pages, checked October 16, 2026, and each one gets an honest “best for.”
The tools at a glance
| Tool | Best for | Free plan | Paid plans from | MCP server |
|---|---|---|---|---|
| Skyelight | Teams that fix feedback with a coding agent | Yes, 1 project | $29/mo, your seat included | Yes |
| BugHerd | Agencies that run work through a task board | No, free trial | $50/mo ($42 yearly), 5 members | In beta |
| Marker.io | Sending bug reports straight to Jira | No, 15-day trial | $59/mo ($39 yearly), 3 users | Yes |
| Pastel | Agencies reviewing websites, PDFs and video in one place | Yes, 1 user and 1 canvas | $35/mo ($29 yearly), 2 users | Yes |
| Userback | Collecting feedback from end users | Yes, feedback visible for 7 days | $39/mo ($29 yearly), 5 seats | Yes |
| Usersnap | Product feedback, surveys and analysis | No, free trial | $59/mo ($49 yearly), 2 seats | In beta |
| Markup.io | Reviewing many file types with a large team | No, 14-day trial | $79/mo for 50 MarkUps, unlimited users | No |
| Inflight | Prototypes and preview links, with video | No, 14-day trial | $18 per member/mo ($15 yearly) | Yes |
How to choose
- Who fixes the feedback? If a developer or a coding agent does, pick a tool that records technical context, such as errors, the element and ideally the source file. If it goes to a project manager first, an issue tracker integration matters more.
- Who leaves it? Clients and stakeholders need something they can use without installing anything or creating an account. End users at scale need a widget, surveys and analysis.
- What are you reviewing? Websites and web apps only, or PDFs, images and video too? Tools built for many formats go less deep on any one.
- How does the price grow? Per seat, per project or per file. Count your team, your clients and your projects a year from now, not today.
1. Skyelight
Best for: teams that fix feedback with a coding agent. Free plan: Yes, 1 project. Paid plans from: $29/mo, your seat included.
Skyelight pins each comment to the element on a live page as a thread your team, your clients or your coding agent can act on. With Skyelight Build, the plugin for your app's build, every thread also carries the source file, line and commit behind the element.
Strengths
- Feedback on any site with the Chrome extension, from preview links to production
- The source file and line on every thread, with errors and failed requests from just before the pin
- Claude Code, Cursor or Codex can investigate, plan or fix a thread, open a pull request and reply on it
- Hosts HTML and React prototypes your agent publishes, with the review badge on them
- Slack, Linear and GitHub integrations, and a REST API
Watch out for
- Websites and web apps only: no PDFs, images or video
- No video feedback or session replay
2. BugHerd
Best for: agencies that run work through a task board. Free plan: No, free trial. Paid plans from: $50/mo ($42 yearly), 5 members.
BugHerd is one of the longest-running website feedback tools. Clients pin comments to a live site, and each one lands as a task on a kanban board with the browser details attached.
Strengths
- Unlimited client users on every plan
- Video feedback
- Jira, Asana and Monday.com integrations on its Premium plan
Watch out for
- No free plan
- Records the CSS selector, not the source file
3. Marker.io
Best for: sending bug reports straight to jira. Free plan: No, 15-day trial. Paid plans from: $59/mo ($39 yearly), 3 users.
Marker.io turns website feedback into tickets in your issue tracker, with a screenshot, the browser and the page's console logs attached.
Strengths
- Sends reports to Jira, Linear, GitHub and other trackers
- Session replay on its Team plan
- An MCP server that can open pull requests
Watch out for
- No free plan, and up to 10 projects on Starter
- Session replay starts at $199 a month
4. Pastel
Best for: agencies reviewing websites, pdfs and video in one place. Free plan: Yes, 1 user and 1 canvas. Paid plans from: $35/mo ($29 yearly), 2 users.
Pastel is a review canvas for websites, PDFs, images, video and email. Reviewers open a link and comment, with nothing to install, and clients can approve each version.
Strengths
- Guests comment with no account on every plan, including Free
- Many formats on one canvas, plus formal client approval
- An MCP server that lets agents fix, reply and resolve
Watch out for
- Pro covers 3 canvases; unlimited canvases start at $119 a month
- Gives agents the page, element and screenshot, not the source file